Practice Policies

• As a courtesy to our insured patients we will verify your dental insurance coverage prior to your appointment and determine a co-pay estimate that is due at the time of service. Please be aware: This is only an estimated co-pay, and is subject to the limitations, exclusions, waiting periods, frequency, age restrictions, deductibles, and maximums as determined by your insurance company at the time the claim is processed. We cannot guarantee payment by your carrier, and it is ultimately your responsibility to be familiar with the benefits and exclusions of your insurance plan.
• Our office will submit all claims to your insurance carrier in a timely manner. Insurance claims are typically processed within 30-60 days; however, there are times when claim processing may take longer. We will work to resolve any issues with your insurance company to the best of our ability. Issues that cannot be resolved after 90 days will become the responsibility of the patient. We must stress that our relationship is with you, our patient, and not your insurance company.
• All charges incurred are your responsibility, regardless of your insurance coverage.

We accept cash, personal checks, and the following credit cards: Visa, Mastercard, and Discover.

• Payment (insurance co-pay or full fee) is due when services are provided. Our office does not bill.
• A $35 service fee will be applied to all returned checks.
• A 1.5% monthly finance charge will be applied to all outstanding balances after 60 days.